Privacy Policy

At Haikoo Towels, we value your privacy. This page explains how we collect, use, and protect your data when you shop on our website.

1. What Information We Collect

• Basic Info: Your name, email, phone number, and shipping address
• Payment Details: UPI, debit/credit cards (processed via secure gateways)
• Order Data: Past orders, combo preferences, delivery history
• Device Info: IP address, browser type, usage patterns

Note: You can browse our site without login. However, ordering or tracking may require registration.

2. How We Use Your Data

• To process and deliver your towel orders smoothly
• To send updates about your order, shipment, or delivery
• To provide offers if you’ve opted in for marketing
• To improve website performance and user experience
• To comply with applicable legal requirements

3. Data Safety

• We host your info on encrypted, secure servers
• We don’t store UPI or card data — it's handled by secure third parties
• Access to your data is restricted internally

4. Third Party Sharing

• Delivery partners (to deliver your towels)
• Payment gateways (like Razorpay, PhonePe, etc.)
• Marketing tools (only if you opt-in)

5. Your Rights

• Access your personal info anytime
• Request changes or correction in your details
• Unsubscribe from our SMS or email offers
• Request deletion of account (as per legal limits)

6. Cookies

We use cookies to personalize your experience. You can choose to clear or disable cookies via your browser settings.

7. Updates

We may occasionally update this policy to reflect website changes. Please review this page to stay updated.