Cancellation Policy
At Haikoo Towels, we pack and dispatch orders quickly so you receive them on time. To maintain smooth operations and hygiene standards, we follow a clear cancellation policy.
Key Points to Know
- Once Placed, Orders Cannot Be Cancelled: As we begin processing immediately, orders (including combos or gifting sets) cannot be cancelled once placed.
- Fast Dispatch: Our orders are packed and shipped within 1–2 business days, making mid-process cancellations unfeasible.
- Customized/Corporate Orders: Towel sets with personalization (such as name tags, brand logos, custom packaging) are strictly non-cancellable.
- Prepaid Policy: All orders on our website are prepaid. Kindly double-check your cart, delivery address, and contact details before payment.
Need Help?
If you placed an order by mistake, please reach out to our team within 1 hour. We’ll try our best to assist you if the order hasn’t been processed.
- Email: support@haikootowels.in
- WhatsApp: +91 93426 45673
We kindly request customers to place orders carefully. Thank you for understanding and choosing Haikoo Towels.